Pick the channel that fits. We answer everything — but pick the right channel and you'll be answered faster.
For account, billing, or in-game issues. Open from the User Control Panel — staff replies within hours.
Open a ticket
Quickest channel for general questions and roleplay coordination. Public channels, not for private issues.
Join the server
For partnerships, press, or anything that's not handled in tickets. We aim to reply within 5 business days.
support@zonexworld.com
If you've found a security issue, please report it privately so we can fix it before disclosure.
security@zonexworld.com
